Softworld Screens help
Find the answer. Keep the screen running.
Step-by-step guidance for customer workspaces, content, displays, and lead capture.
Launch your first screen
Follow the shortest path from a new account to a reliable live display.
Read guide →02ContentManage the media library
Upload reusable images and videos, select items in bulk, and keep tenant storage organized.
Read guide →03ContentBuild and organize playlists
Control sequence, image timing, fit, looping, and audio for a campaign.
Read guide →04ContentUse licensed background music
Preview the controlled catalog and attach an approved track to a playlist.
Read guide →05ContentCreate a multi-zone screen layout
Divide a display into zones for playlists, clocks, messages, tickers, and QR calls to action.
Read guide →06DisplaysPair and manage a display
Connect an iPad, TV, Mac, or browser without signing the device into a customer account.
Read guide →07DisplaysSchedule playlists
Play different campaigns on selected days and times in the organization time zone.
Read guide →08EngagementCreate and publish lead forms
Design inquiry forms, review drafts, publish public links and QR codes, and follow up with leads.
Read guide →09OrganizationManage profile, brand, and team
Keep customer identity and access separate from the Softworld platform owner account.
Read guide →10EngagementConfigure lead notifications
Send tenant-specific inquiry alerts and connect an optional webhook to another portal.
Read guide →11TroubleshootingTroubleshoot display playback
Resolve offline badges, stale content, audio restrictions, and common iPad display issues.
Read guide →